Members’ Workshops

The Charter organises interactive workshops for its Members with the aim to foster in-depth knowledge exchange and discussion around topics of mutual concern.

22-23 September 2016 in Amsterdam
ICSO Governance and Mutual Accountability: Reforming for the Present and Reshaping for the Future
The workshop will explore soft and hard factors to ensure mutual accountability in globally federated networks. It will look into the future and how governance decisions can be taken faster, risk managed smarter and oversight be upheld as people and institutions grow more emancipated. It will address the question of attracting the right kind of people to governance tasks, how to make it a worthwhile experience and which structures work for what kind of organisation. We will invite external speakers to shine a light on the future, share distributed models of accountability like in Wikipedia and challenge our findings from the perspective of an external stakeholder.

September 2015
CSO Accountability in the Digital Age
21 representatives from Charter Member organisations met on 24-25 September at Greenpeace Netherlands’ creative office in Amsterdam to discuss the opportunities and challenges of the digital age for CSOs. Engaging presentations from external speakers such as from Lauren Woodman, the CEO of NetHope (helping CSOs to better apply digital technology), and Catherine Shovlin, UK Director of Synthetron (who have developed a superb tool to hold global conversations of up to 1,000 people and synthetise the result in a two-pager) contributed to a great experience. Following the workshop, on 28-29 September, representatives of Amnesty International, Oxfam and Transparency, as well as online campaigns organisations such as 38 Degrees, 350.org and Purpose met in Berlin to determine the exact scope, content and process of our Digital Accountability project in the coming five months.
Workshop Agenda
Workshop Outcome

September 2014
How to establish a globally consistent accountability culture and practice in international CSOs?
The 2014 Members’ workshop, which took place in London, was attended by 27 participants. It largely focused on the importance of ensuring consistent accountability practice across all regions and functions of Member organisations in order to safeguard against reputational risks and to make full use of the Charter’s potential to unify federated organisations behind a common commitment which they want to be held accountable for. The workshop targeted four main discussion areas revolving around the idea of accountability as a dynamic leadership concept, the benefits of a consistent approach across functions and regions, challenges to implementation, and the solutions Charter Members found.
Below you will find the agenda and the outcome document from this workshop:
Workshop Agenda
Workshop Outcome

November 2013
How to be effectively accountable for advocacy work?
The 2013 Members’ workshop took place in Brussels and focused on accountability in advocacy work. The 24 participants discussed the challenges their organisations face with regard to their legitimacy of speaking for others, the effectiveness of its impact and the added value of collectively defining the parameters for effective accountability on advocacy. Three key areas emerged as particularly relevant: Progressing from a defensive to a pro-active use of accountability, constituent participation driving the impact of advocacy work, and clear and collective assessment driving effectiveness. 54% of the attendees evaluated the overall workshop as “very useful”, 33% as “extremely useful”.
Below you will find the agenda and the outcome document from this workshop:
Workshop Agenda
Workshop Outcome

September 2012
Public Challenges to Accountability: How the Charter can help
The 2012 Members’ workshop took the form of an interactive simulation exercise focusing on public challenges to accountability. Over the course of the day and a half, participants engaged in crisis management, interagency coordination and exercises on how to cope with unseen knock-on effects that can bring the accountability of an organisation into question. The workshop highlighted how the Charter can help when allegations are directed against NGOs or questions are asked about the value-added nature of NGO activities. The workshop took place in Amsterdam on 10-11 September and 20 participants attended. The evaluation showed that 76% of participants found the overall workshop “very useful” and 18% “extremely useful”.
Below you will find the agenda and the outcome document from this workshop:
Workshop Agenda
Workshop Outcome

October 2011
NGOs’ Environmental Performance
The 2011 Members’ workshop focused on NGOs’ Environmental Performance and took place on 20-21 October in Brussels. The workshop offered an opportunity to exchange ideas and experiences on implementing environmental aspects in programmes and discuss the current GRI reporting requirements on environmental issues. 17 participants attended the workshop and the evaluation showed that the 17% of participants found the overall workshop “very useful” and 83% “extremely useful”.
Below you will find the agenda and the outcome document from this workshop:
Workshop Agenda
Workshop Outcome

October 2010
GRI’s NGO Sector Supplement Reporting Framework
On 14 October 2010, the Charter organised a workshop with the aims of introducing its Members to the new reporting framework; providing concrete support on how to approach reporting; and creating a potential network of peers to turn to for further help. 30 participants from 21 organisations attended the workshop and 26% of the participants rated the workshop as “extremely useful”, 57% as “very useful” and 17% as “useful”.
Below you will find the agenda and the outcome document from the workshop:
Workshop Agenda
Workshop Outcome

Workshop 2015
“It was great to see you all in Amsterdam. I found the workshop really useful and met lots of fantastic people too! Thank you for all your efforts put in organising it.”
Workshop participant, September 2015
“This was a good forum to discuss my subject and encourage further engagement for the future. The focus was great!”
Workshop participant, September 2015
“We have established common ground for an aligned position on good accountability practice for advocacy. Thank you very much – this was a very useful experience.”
Workshop participant, November 2013
“Very interesting debates. Presentation from external speaker very thought-provoking. Always find it useful to talk to peers and hear their experiences – particularly liked peer advice session.”
Workshop participant, September 2014